Frequently Asked Questions

Boarding and flights

General Questions

• How far in advance should I go to the airport?
• What are the flight arrival and departure times?
• Could you tell me the availability and prices of flights?

Baggage

• What are the restrictions on liquids?
• What items are prohibited from being brought onto planes?

Airport Facilities and Services

About the facilities at the airport

• What time does the airport open?
• Where is the smoking area?

Airport services

• Is there a waiting room available for groups in the airport building?
• I would like to send my luggage first and pick it up at the airport.
• Is there a place where I can exchange foreign currency?
• Is there any place where I can temporarily store my luggage?
• Is there any place where I can rent a Wi-Fi router for use abroad?
• Is there Free Wi-Fi service in the airport?

Transportation access

Regarding transportation access

• I want to go from the airport to Niigata Station. What transportation options are available?

For parking

• What time are the bus arrival and departure times? How much is the fare? Where can I buy tickets?
• Is there a bicycle or motorcycle parking area?
• How much is the parking fee? Could you tell me about current parking availability?

Other

Other

• Who should I contact if I lost something?